Last Updated: March 7, 2026

1. INTRODUCTION

This Privacy Policy explains how Marshal Fitness Sports Equipment Trading L.L.C ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from https://www.marshalfitness.com. By using our Site, you agree to the practices described in this policy. We are committed to protecting your privacy in line with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).

2. INFORMATION WE COLLECT

We collect information in three ways:

A. Device & Browsing Information When you visit our Site, we automatically collect details about your device and browsing activity, including your IP address, browser type, internet service provider, pages you visit, search terms that brought you to our Site, time zone, location data, device identifiers (including Player ID), and referring/exit pages with date and time stamps. We collect this using log files, web beacons, tags, pixels, and Google Tag Manager.

B. Order & Account Information When you place an order or create an account, we collect your name, billing and shipping address, email address, phone number, and payment information (processed securely through Shopify).

C. Social Login Information If you sign up or log in using a social media account, we collect your profile ID, profile picture, email address, and the unique identifier provided by that platform.

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfil your orders, including payment, shipping, and sending invoices or order confirmations
  • Communicate with you about your orders, queries, or account
  • Screen for potential fraud or suspicious activity
  • Improve and optimise our Site based on how customers browse and interact with it
  • Send you product recommendations, special offers, and service updates (where you have consented or where permitted by law)
  • Measure the effectiveness of our marketing and advertising campaigns

4. SHARING YOUR INFORMATION

We do not sell your personal data. We only share it with trusted third parties as described below:

E-commerce Platform: Shopify powers our online store. You can read their privacy policy at https://www.shopify.com/legal/privacy

Analytics & Performance: We use Google Analytics and Firebase to understand how customers use our Site. You can opt out at https://tools.google.com/dlpage/gaoptout

Email Marketing: We use Mailchimp to send you emails about orders, offers, and updates.

Push Notifications: We use OneSignal to send you web push notifications about new products, offers, and service updates.

Advertising & Social Media Platforms: We may share data with the following platforms to show relevant ads to the right audiences and to run marketing campaigns:

  • WhatsApp
  • TikTok
  • Snapchat
  • Google & YouTube
  • Instagram (Meta)
  • Facebook (Meta)
  • Bing

You can opt out of targeted advertising through each platform's ad settings:

We also use Google, Facebook, and Criteo remarketing tools to show you products you may have previously viewed or shown interest in.

Legal Requirements: We may disclose your information when required by law or in response to a valid legal request such as a court order or government inquiry.

5. YOUR RIGHTS UNDER UAE PDPL

Under the UAE Personal Data Protection Law, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to any inaccurate or incomplete information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw your consent to marketing at any time
  • Object to your data being used for direct marketing

To exercise any of these rights, please email us at support@marshalfitness.com and we will respond promptly.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tools to improve your browsing experience, analyse traffic, and deliver personalised content and ads. You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect how our Site works.

7. DATA RETENTION

We keep your order information for as long as needed to fulfil the purposes in this policy, or as required by law. If you would like your data deleted sooner, contact us and we will handle your request as quickly as possible.

8. DATA SECURITY

We take reasonable technical and organisational steps to protect your personal data from unauthorised access, loss, or misuse. However, no data transmission over the internet is completely secure, and by using our Site you acknowledge this risk.

9. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies before sharing any personal information.

10. CHILDREN'S PRIVACY

Our Site is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has shared their information with us, please contact us immediately and we will delete it.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the date at the top of this page. We recommend checking this page periodically.

12. CONTACT US

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

Email: support@marshalfitness.com | info@marshalfitness.com Website: https://www.marshalfitness.com

Our Store Locations:

Branch 1 – Al Nahda, Dubai Marshal Fitness Sports Equipment Trading L.L.C Shop No. 8 & 9, Hussain Nasser Ahmed Lootha Building, Al Nahda 1, Dubai, UAE

Branch 2 – Murshid Bazar, Deira, Dubai Marshal Fitness Sports Equipment Trading L.L.C Near Lari Exchange, Al Kabeer Street, Murshid Bazar, Deira, Dubai, UAE

Branch 3 – Al Raha Mall, Abu Dhabi Marshal Fitness Sports Equipment Trading L.L.C Al Raha Mall, Al Raha District, Abu Dhabi, UAE

Marshal Fitness Sports Equipment Trading L.L.C | Dubai & Abu Dhabi, UAE